last update: January 1, 2011 v01
Statements below explain how the SRH Group records data and how we protect your personal information.
Person-related data refers to details about personal or other conditions of a certain natural person or of a person that can be identified. This includes information such as your real name, address, telephone number and your date of birth. Information that cannot be directly linked to your real identity - such as favorite websites or number of users of a site - is not considered personal data.
Collection and processing of personal data
When you visit our web pages, our web servers always temporarily save for security purposes the connection data of the computer connecting to our site, a list of the web pages that you visit within our site, the date and duration of your visit, the identification data of the type of browser and operation system used as well as the website through which you are linked to our site. Additional personal information such as your name, address, telephone number or email address is not collected unless you provide this data voluntarily, e.g. as part of a registration or a survey, a job application, a competition, for the performance of a contract or an information request.
Utilization and passing on of personal data
We use the personal data which you have made available to us exclusively for technical administration of the web pages and to meet your requirements and requests - thus primarily for the fulfillment of a contract concluded with you, or to answer a request.
Only if you have given us your consent beforehand or if you – subject to it being provided for under statutory regulations – have not raised an objection, do we also use these data for product-related surveys and for purposes of marketing.
Consumer data will not be distributed, sold or communicated in any other way to third parties unless it is necessary in order to fulfil a contract or you have given your express consent. For example it can be necessary that we transmit your address and order data to our suppliers if you order our products.
Using tracking software
We use tracking software to detect the frequency of use and the number of users of our web pages. We do not gather personal data or IP-addresses with this software. Data are made anonymous and will only be used for summarized stats and for website development.
‘Cookies’ are little files which enable us to store specific data about you, the user, on your personal computer while you are visiting our website. Cookies help us to ascertain the frequency of use and the number of visitor as well as to design our offers for you as comfortable and efficient as possible.
The content of a permanent cookie is limited to an identification number. Name, IP-address etc. are not stored. We do not derive a profile about your individual pattern of use. It is possible to use our offers without cookies. In your browser you can deactivate the storage of cookies, limit it to certain websites or configure your browser in a way that you are notified as soon as a cookie is send. You can also delete cookies from the hard-drive of your personal computer (folder: ‘cookies’) any time you want. Please consider that in this case you have to anticipate a constricted representation of the website and constricted user guidance.
The SRH Group meets all necessary technical and organizational security measures to protect your personal data against loss and misuse. Thus your data is stored in a safe company environment which is not accessible for the public. In certain cases your personal data is encrypted using the so called Secure Socket Layer-Technology (SSL). This means that the communication between your computer and the servers of MR PLAN occurs using an approved encryption-process if your browser supports SSL. If you wish to contact MR PLAN via e-mail we point out that the confidentiality of the information transmitted is not guaranteed. The content of e-mails can be read from a third party. Thus we recommend you to accord us confidential information solely by regular mail.
Right of access to personal data
On written request we will inform you which data about you (for example: name, address) we have stored.
If you have questions concerning the processing of personal information about you, you can refer to the SRH data security administrator, who together with his team stands by for requests for information, suggestions and complaints.